Every congregation has visitors who show up after services are over asking for money to help them through a moment of financial crisis. In those moments congregational leaders often find themselves caught in an awkward situation, scrambling around, and trying to decide what to do. Sometimes the crisis story seems a bit far fetched and other times it is difficult to know the best thing to do.
If you have ever found yourself in such a situation, I would recommend you get a copy of Helping Without Hurting In Church Benevolence by Steve Corbett and Brian Fikkert. Helping Without Hurting is designed to address the exact situation previously described.